1. General

These Terms & Conditions (“Terms”) govern the use of our website and the purchase of products offered by Elisha Food BV, registered at Lange Leemstraat 279, 2018 Antwerpen, Belgium (“we”, “our”, “us”). By accessing our website or placing an order, you agree to be bound by these Terms.

This website is intended for business-to-business (B2B) customers only. Consumer protection rules applicable to private individuals do not apply.

2. Privacy & Data Protection

Your use of this website is also governed by our ,  which explains how we collect, use, and safeguard data.

3. Eligibility

By using this website, you confirm that you are acting on behalf of a business and have the authority to enter into binding contracts.

4. Products & Availability

• All products are subject to availability.

• We reserve the right to limit quantities or discontinue items at any time.

• Product descriptions, images, and specifications are provided for guidance only; minor variations may occur.

5. Orders & Contract

• Placing an order constitutes an offer to purchase.

• A binding contract is formed once you receive our confirmation email.

• We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, incorrect pricing).

6. Prices & Payment

• Prices are in euros (€) and include Belgian VAT where applicable.

• Payment is due in full at checkout or as otherwise agreed in writing.

• We are not responsible for bank fees, conversion charges, or delays caused by payment providers.

7. Shipping & Returns

Shipping, delivery terms, and return conditions are explained in our Shipping Policy and Return Policy, which form part of these Terms.

8. Third-Party Services

We work with third-party providers including but not limited to Google (analytics, advertising, hosting tools), Stripe (payment processing), and Zoho (CRM, communication, and support tools).

• By using our website, you acknowledge that such third parties may process certain data necessary to provide their services.

• We are not responsible for the actions, content, or availability of third-party services. Their respective terms and privacy policies apply.

9. Misuse of Website

You agree not to misuse our website. In particular, you must not:

• Interfere with or disrupt website functionality, security, or servers.

• Attempt unauthorized access to systems or data.

• Use automated systems (e.g., scraping, bots) without prior consent.

• Upload, transmit, or distribute malicious software or harmful content.

• Use our website for unlawful or fraudulent purposes.

We reserve the right to restrict, suspend, or terminate access to users who violate this clause.

10. Liability

• We are not liable for damages resulting from misuse of products, website downtime, or delays beyond our reasonable control.

• Our total liability is limited to the value of the relevant order.

• Nothing in these Terms excludes liability for fraud, gross negligence, or death/personal injury caused by our negligence.

11. Force Majeure

We are not responsible for failure to perform our obligations due to causes beyond our reasonable control, including strikes, natural disasters, governmental restrictions, supply chain disruptions, or technical failures.

12. Intellectual Property

All content on this website, including text, images, logos, and design, is owned by Elisha Food BV or licensed to us. You may not copy, modify, distribute, or use it without prior written consent.

13. Severability & Waiver

If any provision of these Terms is held invalid, the remaining provisions remain enforceable. Our failure to enforce any right under these Terms does not constitute a waiver of that right.

14. Governing Law & Jurisdiction

These Terms are governed by Belgian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Antwerp, Belgium.

15. Contact

For any questions about these Terms, please contact us: